ARTIST ARENA PRIVACY AND SECURITY AGREEMENT
(Effective May 9, 2006; last modified November 2, 2010)
1. Collection and Use of Personal Data
Artist Arena collects names, e-mail addresses, mailing addresses, telephone numbers, credit card information and event preferences when you purchase fan club memberships our website, www.artistarena.com . Your e-mail address is stored so that we can send you special announcements and notifications of events that we believe may be of interest to you. Credit card information (including card type and issuer, credit card number, and expiration date) is not stored on-line. We do not now, and will not ever, provide this credit card information to others, except as required by law or in connection with criminal investigations.
Your mailing address is required so that we can mail your welcome kit to you and communicate with you about your order. Your mailing address is also needed to verify and authorize your credit card during your purchase. Additionally, your personal information may be added to our general Artist Arena customer list, which also includes information about individuals who purchase via phone or in person. From time to time in connection with certain events, we may use this customer list to send you special announcements and notifications of events.
Artist Arena provides you the opportunity to opt-out of receiving communications from us and our partners each time we request specific information about you.
Demographic and profile data is also collected at our site. We may use this data to tailor your experience at our site, showing you content that we think you might be interested in, and displaying the content according to your preferences. We may provide this information to others providing content to this site.
2. Children's Guidelines
Our Web site meets the guidelines of TRUSTe's Children's program. We do not target children in any way as users of this site, and do not promote this site to children. Persons under the age of 13 are expressly prohibited from providing any personally identifiable information to Artist Arena without the express consent of their parent or guardian.
3. Confidentiality of Information
Currently, Artist Arena does not sell its general customer list or any personally-identifiable information to third parties for marketing purposes. If we do decide to engage in such a practice in the future, you will have an opportunity to remove yourself from any such list, prior to its distribution, by e-mailing us at email@example.com.
4. Our Security Goals
We safeguard information about you according to established and commercially reasonable security standards and procedures. We also assess new technology for protecting customer information on an ongoing basis. All financial transactions take place on a secure server and are transmitted immediately to an encrypted secure database.
NOTWITHSTANDING THESE SECURITY PRECAUTIONS, YOU EXPRESSLY AGREE THAT YOUR USE OF Artist Arena IS AT YOUR OWN RISK. YOU SHALL BE RESPONSIBLE FOR PROTECTING THE CONFIDENTIALITY OF YOUR OWN PASSWORD(S), IF ANY. NEITHER THE ENTITY(IES) PROVIDING THIS SITE, NOR THEIR AFFILIATES, NOR ANY OF THEIR RESPECTIVE EMPLOYEES, SHAREHOLDERS, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS, WARRANT THAT SERVICE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THESE SITES, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH THESE SITES OR AGAINST THEFT OR UNAUTHORIZED USE OF DATA OBTAINED FROM USE OF THESE SITES.
5. Accurate and Updated Information
As mentioned above, your mailing address may be added to our general Artist Arena customer list. We maintain procedures designed to keep our records accurate, current and complete. If you want to update our records regarding your personal information, please e-mail us at firstname.lastname@example.org or call us at 212-420-1700, and we will investigate the matter and, where appropriate, promptly correct the information.
6. Linked Sites
We have not reviewed all of the sites to which our site provides links or which contains a link to this website. Linking to or from another site does not indicate any approval or endorsement of any material contained in a linked site, and we are not responsible for their contents. Your connection to linked sites is at your own risk. Each website has its own security and privacy policies. You are encouraged to become familiar with these policies for other sites that you visit.
8. Changes in Privacy and Security Statement
We reserve the right to change, modify, add or remove portions of this Privacy and Security Statement at any time. Please check this page periodically for changes. Your continued use of this site following the posting of changes to these terms will mean you accept those changes.
9. How To Contact Us Regarding Privacy and Security Issues
We take privacy and security matters very seriously and it is important that you understand our privacy and security policies. If you have any questions, comments, criticisms or complaints regarding this Privacy and Security Statement and/or the way it affects you, please feel free to e-mail us at email@example.com or call us at 212-420-1700. If you've given us your e-mail address and do not want to receive via e-mail special announcements or notifications that might be of interest to you, send an email to firstname.lastname@example.org. We will quickly remove your e-mail address from our mailing list.
THANK YOU FOR BEING AN ARTIST ARENA CUSTOMER AND LETTING US SERVE YOU!